Privacy Policy
This Privacy Policy explains how the Iyaboko Institute (“we”, “us”, “our”) collects, uses, shares, and protects information when you visit our website or use our services (including donations, subscriptions, membership areas, and community/AI tools if enabled).
Effective date / Last updated: 3 February 2026
This page is provided for transparency and user trust. It is not legal advice.
1) Information We Collect
A. Information you provide
- Account / subscription info: name, email, username, password (stored securely by the platform/plugins).
- Donations / payments: donation amount, transaction reference, and billing-related metadata.
- Forms & messages: content you submit via contact forms, applications, or email.
- Community content: comments/posts you publish (if community features are enabled).
We aim to minimise collection and keep only what is needed for operations, safety, and support.
B. Information collected automatically
- Device & usage data: IP address, browser type, device identifiers, referral pages, pages visited, timestamps.
- Log data: server logs for security, troubleshooting, abuse prevention.
- Cookies / similar tech: session management, preferences, and essential site functions.
You can usually disable cookies in your browser; some features may not work correctly.
2) How We Use Your Information
Provide services
Membership access, gated content, account management, and community features.
Payments & support
Confirm donation/subscription status, send receipts, resolve billing issues, prevent fraud.
Safety & reliability
Detect abuse, secure accounts, protect the website, and improve performance/accessibility.
Communications
Respond to requests and send essential service notices (account/billing/security).
If we send optional updates, you can unsubscribe at any time.
AI / automated tools (if enabled)
If the site includes AI tools (e.g., an AI portal), prompts and outputs may be processed to deliver responses and improve safety and reliability. Avoid entering sensitive personal information into public AI tools.
Note: AI outputs may be inaccurate. Always apply human review and independent verification.
3) When We Share Information
We do not sell your personal information. We may share information only:
- Service providers: hosting, email delivery, security tools, membership plugins, analytics (if enabled).
- Payment processing: Stripe and PayPal (see payments section).
- Legal compliance: if required by law, regulation, subpoena, or lawful request.
- Protection: to protect rights, safety, and security of users, the public, or our services.
- Business changes: if reorganised/merged/transferred (with appropriate safeguards).
4) Payments (Stripe & PayPal)
What we receive
- Confirmation: payment status (successful/failed/refunded).
- Details: amount, date/time, currency, transaction identifiers.
- Payer email: where provided by the payment provider.
We use this information for receipts, accounting records, and support.
What we do NOT store
- Card numbers: handled directly by Stripe/PayPal.
- Full payment credentials: stored by payment providers under their own security controls.
Provider policies apply: Stripe Privacy • PayPal Privacy
Refunds & disputes
Refund requests are handled according to our Refund Policy and payment provider rules. If you start a chargeback/dispute with Stripe/PayPal, it may limit our ability to process a separate refund until the dispute is resolved.
5) Data Retention, Security, Rights
Retention & security
- Retention: we keep information only as long as needed for operations, security, legal compliance, and dispute resolution.
- Security: we use reasonable technical/organisational safeguards; no method is 100% secure.
- International access: providers may process data in countries where they operate; safeguards are applied where feasible.
Your privacy rights
Depending on your location and applicable law, you may request access, correction, deletion, or object to certain processing.
- Account updates: update information in your account area (if enabled).
- Deletion requests: contact us and we will respond within a reasonable timeframe.
- Children: not intended for children under 13 (or the minimum age in your jurisdiction).
Contact
For privacy questions or requests, contact us:
- Email: contact@iyaboko.net
- Website: iyaboko.net
- Mailing address (optional): 150 Adelaide Street, Brisbane QLD 4000, Australia (edit if needed)
Changes: we may update this policy. We’ll revise the “Last updated” date above when changes are published.
Related links
Admin note (optional)
Place links to Privacy + Legal Terms in your footer and near any checkout/donation forms.